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The Financial Impact of CRM: The Real Story (Part 2)
This article is the second of a series of articles focusing on the financial impact of CRM on an organization. The article centers on the CRM benefits associated with increased revenues. We will also highlight a few best practices related … Continue reading
Posted in December 2005, Newsletter
Tagged Axis Newsletter, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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