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Increasing Sales Through Knowledge Management December 2006 By Dr. Nancy Rauseo
With the emphasis on technology and heightened customer awareness, the role of sales has evolved over the past couple of decades. Even the ideal profile of a salesperson has gone from an expressive, outgoing individual to one that is more … Continue reading
Posted in December 2006, Newsletter
Tagged Axis Newsletter, Business insight, Business Intelligence (BI), CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage Accpac ERP, Sage CRM, SageCRM
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Frequently Asked Questions
Sage Accpac ERP Q – What year end functions must be done in Sage Accpac ERP?A – The only required functions are to create a new Fiscal Calendar year in Common Services and to run the General Ledger Create New … Continue reading
Posted in December 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM
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Time is Running Out – Realize Significant Tax Savings Before Year End
As 2006 draws to a close, calendar year business owners thinking about purchasing equipment for their business should keep in mind some important tax planning tools. You may realize some significant tax savings if the purchase is made before the … Continue reading
Analyzing Performance in Your Business – Wise Up To Business Intelligence
Mid-market companies have moved well past automating their accounting processes and have increasingly focused more attention on automating and streamlining operational processes. The reason is clear; operational efficiency drives costs out of the business, can improve customer service, increase productive … Continue reading
Posted in Newsletter, November 2006
Tagged ACCPAC, Axis Newsletter, Business Intelligence (BI), business management systems, business metrics, Data Warehouse, employee retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage Accpac, Sage Accpac ERP, Sage HRMS, Warehouse Management Systems (WMS)
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Managing Deferred Revenue and Expense Transactions in SAGE Accpac ERP
Revenue and Expense Deferrals for Sage Accpac ERP helps companies amortize maintenance or service related contract revenue over the life of the contract. Revenue is recognized periodically based on the number of days of service the customer is entitled to … Continue reading
The Successful Execution of CRM: Part 1 July 2006 By Dr. Nancy Rauseo
This is the first of a series of articles focused on the execution of CRM, directed primarily to software resellers, vendors, and consultants. The majority of you may view your role in CRM as a provider of CRM technology and … Continue reading
Posted in July 2006, Newsletter
Tagged Axis Newsletter, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage CRM, Sage HRMS, SageCRM
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Best Practices in CRM Maintaining Customer Intelligence By Dr. Nancy Rauseo
Customer intelligence is the application of customer knowledge. It is a company’s ability to effectively utilize what it continuously learns about a customer. A company must first identify and then capture customer intelligence. Once your company has done so, the … Continue reading
Posted in May 2006, Newsletter
Tagged Axis Newsletter, Business Intelligence (BI), business management systems, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage CRM, Sage HRMS, SageCRM
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A Message from AXIS
As we begin a new year filled with high expectations, Axis Global Partners is ready to assist you and your companies face the challenges that lie ahead together. Whether it is finding ways of increasing customer satisfaction, staying competitive, trimming … Continue reading
The Financial Impact of CRM: The Real Story (Part 3)
This article is the third of a series of articles focusing on the financial impact of CRM on an organization. The article centers on the CRM benefits associated with improved efficiencies. We will discuss some practices used by successful companies … Continue reading
Posted in January 2006, Newsletter
Tagged Axis Newsletter, business management systems, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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The Financial Impact of CRM: The Real Story (Part I)
By Dr.Nancy Rauseo Although many consulting and research companies caution that a high percentage of the CRM projects don’t produce measurable business benefits, the reasons are associated with wrong approaches to implementation. When using the right approach, companies can experience … Continue reading
Posted in Newsletter, November 2005
Tagged Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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