Tag Archives: Human Resources (HR)

Best Practices in CRM Maintaining Customer Intelligence By Dr. Nancy Rauseo

Customer intelligence is the application of customer knowledge. It is a company’s ability to effectively utilize what it continuously learns about a customer. A company must first identify and then capture customer intelligence. Once your company has done so, the … Continue reading

Posted in May 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Empower Your HR Department – Reduce the Time & Cost of Compiling Information

How much time do you spend searching for information in employee file folders? How much time do you spend collating that information for management reports? Wouldn’t it be easier just to have all that information at your fingertips in HR … Continue reading

Posted in May 2006, Newsletter | Tagged , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – How can I print the total Accounts Payable invoice amount for a certain vendor or the total Accounts Receivable invoice amount for a certain customer in the last fiscal period? A – Beginning with Accpac … Continue reading

Posted in May 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Tool of the Month

Printers: The Right One For Your Needs In this first of a two-week series, we’re going to give you the scoop on laser printers, how to buy one, what to look for, and why HP is over-charging you. When shopping … Continue reading

Posted in May 2006, Newsletter | Tagged , , , , | Leave a comment

Best Practices in CRM Capturing Customer Intelligence By Dr. Nancy Rauseo

This article is focused on developing customer intelligence, a key competency in today’s ever-changing business environment. The first phase is to conduct a customer intelligence analysis involving an inventory of the customer data and information available to your company and … Continue reading

Posted in April 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

New Option for Outsourcing Payroll

Deciding whether to process payroll in house or outsource it is never an easy decision. Most accounting software packages offer a payroll module, but outsourcing this service may prove to be a sound business decision. For example, the company may … Continue reading

Posted in April 2006, Newsletter | Tagged , , , , , , , , , | Leave a comment

How Can WMS Help My Business?

If your business is involved in the food processing industry in any way, there are regulations which take effect this year regarding the maintenance of certain information in compliance with the USDA Bioterrorism Act of 2002 (the Act). Small businesses … Continue reading

Posted in April 2006, Newsletter | Tagged , , , , , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – Can I print a monthly check register in Accounts Payable? A – Beginning with Accpac version 5.3, an Accounts Payable Payment Inquiry Form has been added that allows you to display information for all the … Continue reading

Posted in April 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Need to purchase a software solution? Making the right investment is all about the approach.

So, your current business management software solution is not meeting the organization’s demands and you have just been volunteered to find its replacement. This situation is always stressful because it requires obtaining information on technology and functionality you may not … Continue reading

Posted in March 2006, Newsletter | Tagged , , , , , , , , , , , , , , , | Leave a comment

Is a CRM Philosophy at the Center of Your Business?

The concept of CRM has been around since the beginning of human interaction. Where do you think the phrase, “the customer is always right,” came from? So, why all of the attention now? What is it that makes CRM so … Continue reading

Posted in March 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment