Tag Archives: How to buy CRM

CRM and Business Intelligence Get Smarter with Analytics

Business analytics used to be a very geeky endeavor practiced by hard-core IT people skilled in the arcane arts of data access, data mining, data analysis, and, of course, data warehousing. Those days are largely gone — and so are … Continue reading

Posted in Business Intelligence (BI), Customer Relations Management (CRM), Newsletter, November 2010 | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

What is ERP Really?

Part 1 of a 5 part series The software industry has a tendency to throw around a lot of acronyms like CRM, ERP, HRMS, and others.  Some are self explanatory once you realize what they stand for, such as Human … Continue reading

Posted in August 2010, Newsletter | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Four Ways Social Media Impacts CRM

From CRMToday.com We found an interesting article on CRMToday.com regarding the projected impact of Social Media on CRM systems.  As businesses are seeing the benefits of taping into social media, it makes sense that utilizing CRM systems to help manage … Continue reading

Posted in Customer Relations Management (CRM) | Tagged , , , , , , , , , , , , | Leave a comment

Four Ways Social Media Impacts CRM (CRM Blog)

From CRMToday.com We found an interesting article on CRMToday.com regarding the projected impact of Social Media on CRM systems.  As businesses are seeing the benefits of taping into social media, it makes sense that utilizing CRM systems to help manage … Continue reading

Posted in March 2010, Newsletter | Tagged , , , , , , , , , , , , , , , | Leave a comment

The Speed of Trust

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The Speed of Trust seminar was in Chicago a few months ago and I was fortunate enough to attend. While being a Covey fan in general, I was more than pleasantly surprised with my experience that day. Steven M. Covey is indeed the real deal. He gets it, he did it, and he wants to pass it on. I would highly recommend attending one of these events and make sure you bring and open mind….. Continue reading

Posted in Business Intelligence (BI) | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

CRM-What positive impact can my organization expect?

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CRM – Customer Relationship Management

Excellent customer service is always about being aware of your customer’s needs and reacting to them effectively and in a timely manner. CRM enables you to understand, anticipate, and respond to those needs in a consistent way, right across your entire organization.

Practicing CRM requires an efficient and integrated internal business system. Many businesses can greatly benefit from the organizational discipline and technology that CRM provides.

CRM will help your business if you view it as a set of tools that empowers you to do more……. Continue reading

Posted in Business Intelligence (BI) | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

CRM Benefits – Why should I Invest?

  • Is valuable company data only in somebody’s head, in somebody’s pocket, on a napkin, or in some secluded Excel file that no one can find?
  • Are emails difficult to track because they are located in each individual’s email system?
  • Is it difficult for people in your organization to cover for each other when necessary, or to work as a team efficiently?
  • Are you using paper-based calendars?
  • Are your customer or prospect files always up to

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Posted in Business Intelligence (BI) | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

DRIVING REVENUE GROWTH

Customer Relationship Management (CRM) software helps businesses drive growth by fully integrating the efforts of sales, marketing, and customer service in order to create a consistent and satisfactory relationship with prospects and customers. CRM increases the effectiveness of marketing campaigns, automates the sales process, and improves the customer support experience. It also provides a concrete set of metrics to help management measure sales and marketing activity against growth targets. Continue reading

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Frequently Asked Questions

Sage Accpac ERP Q – Is there a way to search for duplicate Social Security numbers in Payroll? A – Yes. In Sage Accpac ERP v5.4, you can search for duplicate numbers in the Find Duplicate SSN window. When setting … Continue reading

Posted in April 2008, Newsletter | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Increase revenues, gross profit and lower selling costs through CRM Analytics

In small and medium sized business, economic events are captured, recorded, and reported from their ERP systems and financial statements are generated monthly for management to discuss.  The income statement is analyzed and compared to a previous period, variances are … Continue reading

Posted in March 2008, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment