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Tag Archives: employee retention
Customer Experience Management and its Role in CRM By Dr. Nancy Rauseo
Most of you probably know that the philosophy behind CRM is to create long-term, loyal customers. The longer a company can retain its customers, the more loyal those customers can become towards the company. Customer retention can be achieved through … Continue reading
Empowering your HR Department by focusing on high value activities
HR departments are often overwhelmed with low value activities such as filing performance reviews, filing supervisor notes, processing benefit enrollments, answering employee inquiries about vacation and accrued benefits. While necessary, these activities do not create the same value if these … Continue reading
Document Management – Improve your shipping and delivery document processes
Distribution centers must include numerous shipping documents before products can be released. The speed and accuracy of obtaining the right documentation has a direct impact on a company’s bottom line. Such documents may include information that may not be currently … Continue reading
Posted in June 2006, Newsletter
Tagged Axis Newsletter, business management systems, Data Warehouse, employee retention, Human Resources (HR), Human Resources Management System (HRMS), Reduce costs, Reduce total cost of sales, Sage HRMS, streamlined business processes, Warehouse Management Systems (WMS)
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Frequently Asked Questions
Sage Accpac ERP Q – Can I create a new Customer while entering an order or quote in the Order Entry module? A – Yes. While in the O/E Order Entry window, click the New symbol next to the Customer … Continue reading
Posted in June 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM
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Best Practices in CRM Maintaining Customer Intelligence By Dr. Nancy Rauseo
Customer intelligence is the application of customer knowledge. It is a company’s ability to effectively utilize what it continuously learns about a customer. A company must first identify and then capture customer intelligence. Once your company has done so, the … Continue reading
Posted in May 2006, Newsletter
Tagged Axis Newsletter, Business Intelligence (BI), business management systems, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage CRM, Sage HRMS, SageCRM
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Empower Your HR Department – Reduce the Time & Cost of Compiling Information
How much time do you spend searching for information in employee file folders? How much time do you spend collating that information for management reports? Wouldn’t it be easier just to have all that information at your fingertips in HR … Continue reading
Resource Planner for SageCRM
Product Features Graphically manage and schedule your resources from a multiple weekly or monthly view. Users are color-coded for easy schedule viewing. Easily view all scheduled activity in a weekly view. Monthly View Easily view all scheduled activity in a … Continue reading
Frequently Asked Questions
Sage Accpac ERP Q – How can I print the total Accounts Payable invoice amount for a certain vendor or the total Accounts Receivable invoice amount for a certain customer in the last fiscal period? A – Beginning with Accpac … Continue reading
Posted in May 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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Tool of the Month
Printers: The Right One For Your Needs In this first of a two-week series, we’re going to give you the scoop on laser printers, how to buy one, what to look for, and why HP is over-charging you. When shopping … Continue reading
Best Practices in CRM Capturing Customer Intelligence By Dr. Nancy Rauseo
This article is focused on developing customer intelligence, a key competency in today’s ever-changing business environment. The first phase is to conduct a customer intelligence analysis involving an inventory of the customer data and information available to your company and … Continue reading
Posted in April 2006, Newsletter
Tagged Axis Newsletter, Business insight, Business Intelligence (BI), CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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