Tag Archives: Customer Service eCommerce

How Does ERP Fit with E-Commerce?

Part 5 of “What is ERP Really?” ERP vendors were not prepared for the onslaught of e-commerce. ERP is complex and not intended for public consumption. It assumes that the only people handling order information will be your employees, who … Continue reading

Posted in Enterprise Resource Planning (ERP), January 2011, Newsletter | Tagged , , , , , , | Leave a comment

CRM and Business Intelligence Get Smarter with Analytics

Business analytics used to be a very geeky endeavor practiced by hard-core IT people skilled in the arcane arts of data access, data mining, data analysis, and, of course, data warehousing. Those days are largely gone — and so are … Continue reading

Posted in Business Intelligence (BI), Customer Relations Management (CRM), Newsletter, November 2010 | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

What Does ERP Really Cost?

Part 3 of “What is ERP Really” In part 1 and 2 of this article series, we covered what ERP really means, that ERP is here to stay, and the impact it can have on a business, your company’s performance, … Continue reading

Posted in Enterprise Resource Planning (ERP), Newsletter, November 2010 | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Grow your business, time to RE-INVENT!

ERP is not confined within the walls of a single entity. Its data flows go out to suppliers and vendors, customers and prospects. Information is presented on Internet websites and transferred to other computers on a network at the speed … Continue reading

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New Trends in E-Commerce Drive Better Technology

Data entry is costly. How would you feel if your customers insisted on doing it for you? It isn’t quite as preposterous as it sounds. Today, more and more customers are demanding that their suppliers offer on-line stores. If you … Continue reading

Posted in January 2008, Newsletter | Tagged , , , , , , , , , , , , , , | Leave a comment

What is an ERP System?

We often hear IT personnel, consultants and software publishers refer to ERP systems, but what exactly is ERP? ERP (Enterprise Resource Planning) is a business management system that integrates all facets of the business, including finance, planning, manufacturing, warehouse, sales, … Continue reading

Posted in February 2007, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

The Case for eCommerce

There is overwhelming evidence in the value of an effective eCommerce strategy across many industries. Thousands of business have used the Internet to not only increase sales, but to also reduce costs and to provide superior customer service, driving the … Continue reading

Posted in January 2006, Newsletter | Tagged , , , , , , , , , , , | Leave a comment