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Tag Archives: Customer Service eCommerce
How Does ERP Fit with E-Commerce?
Part 5 of “What is ERP Really?” ERP vendors were not prepared for the onslaught of e-commerce. ERP is complex and not intended for public consumption. It assumes that the only people handling order information will be your employees, who … Continue reading
CRM and Business Intelligence Get Smarter with Analytics
Business analytics used to be a very geeky endeavor practiced by hard-core IT people skilled in the arcane arts of data access, data mining, data analysis, and, of course, data warehousing. Those days are largely gone — and so are … Continue reading
Posted in Business Intelligence (BI), Customer Relations Management (CRM), Newsletter, November 2010
Tagged Axis Newsletter, Business Intelligence (BI), business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Customer Service eCommerce, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), How to buy CRM, Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Key performance indicators (KPI), Sage Accpac ERP, Sage CRM, SageCRM
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What Does ERP Really Cost?
Part 3 of “What is ERP Really” In part 1 and 2 of this article series, we covered what ERP really means, that ERP is here to stay, and the impact it can have on a business, your company’s performance, … Continue reading
Posted in Enterprise Resource Planning (ERP), Newsletter, November 2010
Tagged Axis Newsletter, Business insight, business management systems, business metrics, Customer loyalty, Customer retention, Customer Service eCommerce, Data Warehouse, employee retention, Enterprise Resource Planning (ERP), Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, process manufacturing systems, Sage Accpac ERP, Sage HRMS, Warehouse Management Systems (WMS)
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Grow your business, time to RE-INVENT!
ERP is not confined within the walls of a single entity. Its data flows go out to suppliers and vendors, customers and prospects. Information is presented on Internet websites and transferred to other computers on a network at the speed … Continue reading
Posted in Enterprise Resource Planning (ERP)
Tagged Customer loyalty, Customer Relations Management (CRM), Customer retention, Customer Service eCommerce, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Sage Accpac ERP
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New Trends in E-Commerce Drive Better Technology
Data entry is costly. How would you feel if your customers insisted on doing it for you? It isn’t quite as preposterous as it sounds. Today, more and more customers are demanding that their suppliers offer on-line stores. If you … Continue reading
Posted in January 2008, Newsletter
Tagged ACCPAC, Axis Newsletter, Business insight, Business Intelligence (BI), Customer Service eCommerce, employee retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Reduce costs, Reduce total cost of sales, Sage Accpac, Sage Accpac ERP, Sage HRMS
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What is an ERP System?
We often hear IT personnel, consultants and software publishers refer to ERP systems, but what exactly is ERP? ERP (Enterprise Resource Planning) is a business management system that integrates all facets of the business, including finance, planning, manufacturing, warehouse, sales, … Continue reading
Posted in February 2007, Newsletter
Tagged ACCPAC, Axis Newsletter, business management systems, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Customer Service eCommerce, Data Warehouse, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), process manufacturing systems, Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM, Warehouse Management Systems (WMS)
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The Case for eCommerce
There is overwhelming evidence in the value of an effective eCommerce strategy across many industries. Thousands of business have used the Internet to not only increase sales, but to also reduce costs and to provide superior customer service, driving the … Continue reading