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Tag Archives: Customer loyalty
Best Practices in CRM Maintaining Customer Intelligence By Dr. Nancy Rauseo
Customer intelligence is the application of customer knowledge. It is a company’s ability to effectively utilize what it continuously learns about a customer. A company must first identify and then capture customer intelligence. Once your company has done so, the … Continue reading
Posted in May 2006, Newsletter
Tagged Axis Newsletter, Business Intelligence (BI), business management systems, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage CRM, Sage HRMS, SageCRM
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Resource Planner for SageCRM
Product Features Graphically manage and schedule your resources from a multiple weekly or monthly view. Users are color-coded for easy schedule viewing. Easily view all scheduled activity in a weekly view. Monthly View Easily view all scheduled activity in a … Continue reading
Frequently Asked Questions
Sage Accpac ERP Q – How can I print the total Accounts Payable invoice amount for a certain vendor or the total Accounts Receivable invoice amount for a certain customer in the last fiscal period? A – Beginning with Accpac … Continue reading
Posted in May 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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Best Practices in CRM Capturing Customer Intelligence By Dr. Nancy Rauseo
This article is focused on developing customer intelligence, a key competency in today’s ever-changing business environment. The first phase is to conduct a customer intelligence analysis involving an inventory of the customer data and information available to your company and … Continue reading
Posted in April 2006, Newsletter
Tagged Axis Newsletter, Business insight, Business Intelligence (BI), CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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Staying One Step Ahead of the Game
Over the past few years, we have seen tremendous shift from manufacturing to services industries in North America and there are no signs of this relenting. With this growth, we are seeing imported white goods, electronics, small goods sales increasing … Continue reading
Posted in April 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, business management systems, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, process manufacturing systems, Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM
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Frequently Asked Questions
Sage Accpac ERP Q – Can I print a monthly check register in Accounts Payable? A – Beginning with Accpac version 5.3, an Accounts Payable Payment Inquiry Form has been added that allows you to display information for all the … Continue reading
Posted in April 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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TOOL OF THE MONTH
CRM Tips and Tricks Adding Contacts: Outlook to CRM You can add Outlook contacts to CRM manually with the Add Contact button. You must have the Outlook Plugin installed from the My CRM preferences tab. To add Outlook contacts to … Continue reading
Need to purchase a software solution? Making the right investment is all about the approach.
So, your current business management software solution is not meeting the organization’s demands and you have just been volunteered to find its replacement. This situation is always stressful because it requires obtaining information on technology and functionality you may not … Continue reading
Posted in March 2006, Newsletter
Tagged Axis Newsletter, Business insight, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Data Warehouse, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Sage CRM, Sage HRMS, SageCRM, Warehouse Management Systems (WMS)
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Is a CRM Philosophy at the Center of Your Business?
The concept of CRM has been around since the beginning of human interaction. Where do you think the phrase, “the customer is always right,” came from? So, why all of the attention now? What is it that makes CRM so … Continue reading
Posted in March 2006, Newsletter
Tagged Axis Newsletter, CRM Features, CRM Software, CRM Videos, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, ERP Videos, Human Resources (HR), Human Resources Management System (HRMS), Informational Videos, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM, Tips & Tricks Videos
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The SMB Advantage in CRM
The CRM literature is filled with stories of companies that have failed to implement CRM technology successfully. But have you ever stopped and wondered what types of organizations are more prone to this failure? The purpose of this article is … Continue reading
Posted in March 2006, Newsletter
Tagged Axis Newsletter, business management systems, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Data Warehouse, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM, Warehouse Management Systems (WMS)
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