Tag Archives: Customer loyalty

Do You Need a Document Management Solution?

Posted on August 14, 2006 by Site Administrator

Five Worthwhile (and sometimes painful) Questions: Every business has a document management challenge and every business has developed, over time, ways to cope with that challenge. Whether your current document management solution looks as complex as rooms in multiple locations … Continue reading →

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The Dollars and Sense of Online Backup

Posted on August 14, 2006 by Site Administrator

Businesses today face unrelenting data growth. IT staffs are struggling to ensure data availability under tight fiscal constraints. The unreliability and intensive management of tape-based backup has forced administrators to create manual, error-prone processes in order to protect their data. … Continue reading →

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Complete Your Tasks and Appointments Faster and more Efficiently

Posted on August 14, 2006 by Site Administrator

Do you have several Tasks and Appointments you need to complete? Do you also need to update or touch each Company or Opportunity that the Task is for? Ever wonder if there was a faster way to complete your appointments … Continue reading →

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Frequently Asked Questions

Posted on August 14, 2006 by Site Administrator

Sage Accpac ERP Q – Can I change my Accounts Receivable control account in the Account Set form?A – Yes.  This is a new feature in Sage Accpac ERP version 5.4.  You can now change the receivables control, prepayment liability, … Continue reading →

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The Successful Execution of CRM: Part 1 July 2006 By Dr. Nancy Rauseo

Posted on July 14, 2006 by Site Administrator

This is the first of a series of articles focused on the execution of CRM, directed primarily to software resellers, vendors, and consultants. The majority of you may view your role in CRM as a provider of CRM technology and … Continue reading →

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Sage Accpac 5.4 is here. 267 more reasons to love your Sage Accpac ERP Business Management Solution

Posted on July 14, 2006 by Site Administrator

Sage Software proudly announced the new release of Sage Accpac ERP Version 5.4—an important upgrade that includes 267 of the most requested features by Sage Accpac customers. Sage Accpac 5.4 delivers more power and flexibility, so customers can work faster … Continue reading →

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Frequently Asked Questions

Posted on July 14, 2006 by Site Administrator

Sage Accpac ERP Q – Can I view a list of all the Account Receivable Miscellaneous Receipts that were posted? A – Beginning with Sage Accpac ERP version 5.3, an Accounts Receivable Receipt Inquiry Form has been added that allows … Continue reading →

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AXIS & Florida International University Team Up to offer Professional Online Certificate Program in CRM

Posted on June 14, 2006 by Site Administrator

We are very excited and proud to announce the roll out of our professional online certificate program. This one of a kind program was designed with the collaboration of the College of Business Administration at Florida International University (FIU) and … Continue reading →

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Customer Experience Management and its Role in CRM By Dr. Nancy Rauseo

Posted on June 14, 2006 by Site Administrator

Most of you probably know that the philosophy behind CRM is to create long-term, loyal customers. The longer a company can retain its customers, the more loyal those customers can become towards the company. Customer retention can be achieved through … Continue reading →

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Frequently Asked Questions

Posted on June 14, 2006 by Site Administrator

Sage Accpac ERP Q – Can I create a new Customer while entering an order or quote in the Order Entry module? A – Yes. While in the O/E Order Entry window, click the New symbol next to the Customer … Continue reading →

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