Tag Archives: Customer loyalty

Increasing Sales Through Knowledge Management – Part 2 January 2007 By Dr. Nancy Rauseo

In our last article, we addressed the question of what a salesperson can do to become an exceptional knowledge professional and increase revenues. Our focus was on becoming a sales knowledge professional. In this article, we will focus on how … Continue reading

Posted in January 2007, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – Is it possible to copy an Order Entry Order from one customer to another customer? A – Yes. In Sage Accpac ERP version 5.4 the new Copy Orders form lets you duplicate an order from … Continue reading

Posted in January 2007, Newsletter | Tagged , , , , , , , , , , , , , , | Leave a comment

Increasing Sales Through Knowledge Management December 2006 By Dr. Nancy Rauseo

With the emphasis on technology and heightened customer awareness, the role of sales has evolved over the past couple of decades. Even the ideal profile of a salesperson has gone from an expressive, outgoing individual to one that is more … Continue reading

Posted in December 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – What year end functions must be done in Sage Accpac ERP?A – The only required functions are to create a new Fiscal Calendar year in Common Services and to run the General Ledger Create New … Continue reading

Posted in December 2006, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – Can a default inventory location be specified for a Customer so goods are always shipped from the nearest warehouse location? A – Yes. In Sage Accpac ERP version 5.4 a new Inventory Location field has … Continue reading

Posted in Newsletter, November 2006 | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – Can I set up an Inventory Control Bill of Material to have a sub-assembly beneath an assembly? A – Yes. In Sage Accpac ERP version 5.4 the Inventory Control Bills of Material feature now supports … Continue reading

Posted in Newsletter, October 2006 | Tagged , , , , , , , , , , , , , , | Leave a comment

The Successful Execution of CRM: Part 2 September 2006 By Dr. Nancy Rauseo

This is the second of a series of articles focused on the execution of CRM, directed primarily to software resellers, vendors, and consultants. In our last article, we discussed ways in which the design and implementation phases of CRM could … Continue reading

Posted in Newsletter, September 2006 | Tagged , , , , , , , , , | Leave a comment

Building Sarbanes-Oxley Compliance Into Accpac With Purchasing Workflow

While most people associate the Sarbanes-Oxley Act solely with e-mail retention and document storage, SOX’s real focus is on the management of internal financial controls. That requires detailing the accuracy and scope of accounting procedures and certifying that the controls … Continue reading

Posted in Newsletter, September 2006 | Tagged , , , , , , , , , | Leave a comment

EFT Processing with ACCPAC – A “New” Solution in Demand

Isn’t it funny how old things become new again? We see it all the time in consumer products – the new and improved laundry detergent, great new taste in a soft drink, more crunch in a cereal, low fat, low … Continue reading

Posted in Newsletter, September 2006 | Tagged , , , , , , , , , , , , | Leave a comment

Frequently Asked Questions

Sage Accpac ERP Q – Can I search for Optional Field values when using the finders within any of the modules? A – Yes. In Sage Accpac ERP version 5.4 you can now add the Optional field values so they … Continue reading

Posted in Newsletter, September 2006 | Tagged , , , , , , , , , , , , , , | Leave a comment