Tag Archives: Customer Relations Management (CRM)

Incorporate Social Media into Your CRM Strategy for Better, More Informed Customer Interactions

Posted on March 7, 2013 by Manny Buigas

No matter how big or small your company may be, pleasing your customers should still be high on your priority list. Even a massive corporation like Google or General Electric should be just as focused on keeping customers happy, satisfied … Continue reading →

Posted in Customer Relations Management (CRM), March 2013, Newsletter | Tagged , | Leave a comment

Mobile Access and More with Sage CRM 7.1

Posted on December 11, 2011 by Site Administrator

Sales and marketing people are on the move and they need the ability to access and manage information from any device.  Customer Relationship Management (CRM) software is following their lead and making the information more accessible and flexible with each … Continue reading →

Posted in Customer Relations Management (CRM), December 2011, Newsletter | Tagged , , | Leave a comment

Sage Details Rebranding Roadmap

Posted on December 11, 2011 by Site Administrator

As announced in July during Sage Summit, the majority of Sage’s product names such as Accpac, Timberline, and even Peachtree will soon become a memory as major rebranding efforts will result in much of the software becoming the company name … Continue reading →

Posted in Customer Relations Management (CRM), December 2011, Newsletter | Tagged , | Leave a comment

Sage CRM Integrated E-mail Marketing – A Powerful Combination

Posted on October 20, 2011 by kimberly

Email isn’t just a cost-effective, high-ROI tool to reach new customers. It has become a brand tool that can create and sustain customer relationships at different levels, thanks to e-mail marketing tools.  However, branding is no longer enough.  While competition … Continue reading →

Posted in Customer Relations Management (CRM), Newsletter, October 2011 | Tagged , , | Leave a comment

Empower Your Sales and Marketing Teams

Posted on May 14, 2011 by Site Administrator

Ten Things You Can Learn about your Sales and Marketing Efforts from Your CRM System Customer relationship management (CRM) vendors often claim that their software can do practically anything, from revealing which leads work (and which don’t) to who your … Continue reading →

Posted in Customer Relations Management (CRM), May 2011, Newsletter | Tagged , , , , | Leave a comment

Tips & Tricks Tutorials

Posted on April 14, 2011 by Site Administrator

Video tips, tricks and tutorials help you become more productive with your Sage Accpac ERP and SageCRM systems. Featured this month: View our Entire Video Learning LibraryAdobe Flash Player is required

Posted in April 2011, CRM Videos, Customer Relations Management (CRM), Enterprise Resource Planning (ERP), ERP Videos, Newsletter, Tips & Tricks Videos | Tagged , , , , , , , | Leave a comment

Two CRM Trends to Watch

Posted on March 21, 2011 by Site Administrator

Several trends are emerging in the CRM world that are worth considering, especially if you have in house customer service and/or a mobile sales force. Social CRM for Customer Service During the next two years, 30 percent of leading companies … Continue reading →

Posted in Customer Relations Management (CRM), March 2011, Newsletter | Tagged , , , , , | Leave a comment

Tips, Tricks, & Tutorials

Posted on January 17, 2011 by Site Administrator

This month’s Video Learning, available now on our website, will help you learn new features and become more productive with your Sage Accpac ERP and SageCRM systems. We hope you enjoy them and find them useful. As always, your feedback … Continue reading →

Posted in CRM Videos, Customer Relations Management (CRM), Enterprise Resource Planning (ERP), ERP Videos, January 2011, Newsletter, Tips & Tricks Videos | Tagged , , , , , , , | Leave a comment

Helping Salespeople Succeed by Understanding the “NUMBERS”

Posted on December 10, 2010 by Site Administrator

Have you ever spent weeks building a relationship with a key prospect only to have the order declined for credit problems?  Has your new client called because they received an invoice that was incorrectly billed?  Have your commission payments been … Continue reading →

Posted in December 2010, Newsletter | Tagged , , , , , , | Leave a comment

CRM and Business Intelligence Get Smarter with Analytics

Posted on November 16, 2010 by Site Administrator

Business analytics used to be a very geeky endeavor practiced by hard-core IT people skilled in the arcane arts of data access, data mining, data analysis, and, of course, data warehousing. Those days are largely gone — and so are … Continue reading →

Posted in Business Intelligence (BI), Customer Relations Management (CRM), Newsletter, November 2010 | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment