Tag Archives: ACCPAC

Customer Relationship Management in Customer Service

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Customer Relationship Management 2.0

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Digging for data

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New IFRS Regulations: It’s a Small World After All!

The international marketplace has become cozier as globalization takes hold.  But with this brave new world comes a standardized set of accounting practices called International Financial Reporting Standards, or “IFRS.”  IFRS offers a single set of global accounting rules to … Continue reading

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Scanning the Benefits of Bar Code Technology

Use of bar coding technology has grown dramatically over the last several years … and for good reason.  Once a luxury available only to large companies with equally large IT budgets, widespread adoption of bar coding has lead to lowered … Continue reading

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EES Supplement: Hit the Road with SageCRM Mobile

Smartphones have rapidly become the working tool of choice for mobile professionals.  Even the trusty laptop has been demoted to the ‘big and clunky’ category.  Now that CRM is well-established and proven its value for many businesses, IT departments are … Continue reading

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Video Learning

Here is this month’s Video Learning to help you learn new features and become more productive with your Sage Accpac ERP and SageCRM systems. Just click the thumbnails to watch and learn! We hope you enjoy them and find them useful. Your … Continue reading

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How Important is CRM to Your Business?

We all know it is important to know how your company is perceived by your customers or clientele. We also know that the level of customer satisfaction is directly proportional to how your business will do in the future. But as a manager or owner the magic question is: How do I measure this

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What is Sage CRM

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DRIVING REVENUE GROWTH

Customer Relationship Management (CRM) software helps businesses drive growth by fully integrating the efforts of sales, marketing, and customer service in order to create a consistent and satisfactory relationship with prospects and customers. CRM increases the effectiveness of marketing campaigns, automates the sales process, and improves the customer support experience. It also provides a concrete set of metrics to help management measure sales and marketing activity against growth targets. Continue reading

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