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Best Practices in CRM Maintaining Customer Intelligence By Dr. Nancy Rauseo

Customer intelligence is the application of customer knowledge. It is a company’s ability to effectively utilize what it continuously learns about a customer. A company must first identify and then capture customer intelligence. Once your company has done so, the … Continue reading

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Empower Your HR Department – Reduce the Time & Cost of Compiling Information

How much time do you spend searching for information in employee file folders? How much time do you spend collating that information for management reports? Wouldn’t it be easier just to have all that information at your fingertips in HR … Continue reading

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Moving and Tracking Goods through Your Warehouse Using License Plates

How can goods be moved and tracked through the warehouse? Well, with WMS, logs are created automatically to provide after-the-fact reporting of movement and the Web Dispatch and handheld screens allow easy lookup of current stock locations. But what about … Continue reading

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Resource Planner for SageCRM

Product Features Graphically manage and schedule your resources from a multiple weekly or monthly view. Users are color-coded for easy schedule viewing. Easily view all scheduled activity in a weekly view. Monthly View Easily view all scheduled activity in a … Continue reading

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Frequently Asked Questions

Sage Accpac ERP Q – How can I print the total Accounts Payable invoice amount for a certain vendor or the total Accounts Receivable invoice amount for a certain customer in the last fiscal period? A – Beginning with Accpac … Continue reading

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Tool of the Month

Printers: The Right One For Your Needs In this first of a two-week series, we’re going to give you the scoop on laser printers, how to buy one, what to look for, and why HP is over-charging you. When shopping … Continue reading

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