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You are now browsing: Customer Relations Management (CRM)
Incorporate Social Media into Your CRM Strategy for Better, More Informed Customer Interactions
No matter how big or small your company may be, pleasing your customers should still be high on your priority list. Even a massive corporation like Google or General Electric should be just as focused on keeping customers happy, satisfied … Continue reading
Five Things to Consider Before Making Your CRM Decision
Internet-based technologies have played an important role in the development of modern CRM applications over the last several years. They have been the critical driving force behind the rise of on-demand (or cloud) CRM, and have also enabled on-premise CRM … Continue reading
Employee Buy-in Key to CRM Success
Companies looking to improve their customer relationship management (CRM) deployments need to take a harder look at their employees and not necessarily the technology itself. While technology is generally easy to implement, companies need to ensure that their employees are … Continue reading
Use CRM to Build Valuable, More Profitable Relationships
Your customers are extremely valuable to your business. Without them, your company would not succeed; therefore, it is important to continually monitor and strengthen your relationships with the very people who invest in your products and services. Many companies develop … Continue reading
Why Your Company Should Invest in CRM
Customer relationship management (CRM) systems are commonly known in the business world, yet small businesses have been slower at deploying CRM solutions than predicted. Despite the hold-up, many companies are beginning to realize the enormous potential of CRM and are … Continue reading
Tips, Tricks & Tutorials: Copy Orders & Non-Customer Quoting
Video tips, tricks and tutorials help you become more productive with your Sage 300 ERP (formerly Sage ERP Accpac) and Sage CRM systems. Featured this month: View our Entire Video Learning Library Adobe Flash Player is required Copy Orders The … Continue reading
Should You Transition to Social CRM?
The emergence and popularity of social media sites has brought drastic changes to the business management software market. Social processes are now entering the world of CRM, allowing users to combine their efforts and experience to produce better results. In … Continue reading
Tips, Tricks & Tutorials: Options for Printing, Exporting & Distributing Documents & Easily Add Selection List Fields
Video tips, tricks and tutorials help you become more productive with your Sage 300 ERP (formerly Sage ERP Accpac) and Sage CRM systems. Featured this month: View our Entire Video Learning Library Adobe Flash Player is required Options for Printing, … Continue reading
CRM is a Business Strategy, Not Just a Technology
People tend to think of CRM as a simple technology, but CRM can be many things to many different businesses. Technology research company, Gartner, defines CRM as:“A business strategy whose outcomes optimize profitability, revenue and customer satisfaction… CRM technologies should … Continue reading
Learn to Listen To Your Marketplace and Increase Your Sales
Reminder! Register for tomorrow’s complimentary webinar and “Learn to Listen To Your Marketplace and Increase Your Sales”. Axis has teamed up with Leading Edge founder, Dan Kraus for our 29-minute Afternoon Break webinar series. Click here for more information and … Continue reading
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