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In today’s competitive business landscape, the pace of business decision continues to increase. All too often, business data is difficult to get at and use, slowing business management decisions to a crawl. Business Intelligence (BI) helps organizations make better, faster decisions about customers, partners, and operations by turning large volumes of data into valuable business insight.

CRM Benefits – Why should I Invest?

  • Is valuable company data only in somebody’s head, in somebody’s pocket, on a napkin, or in some secluded Excel file that no one can find?
  • Are emails difficult to track because they are located in each individual’s email system?
  • Is it difficult for people in your organization to cover for each other when necessary, or to work as a team efficiently?
  • Are you using paper-based calendars?
  • Are your customer or prospect files always up to

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How Important is CRM to Your Business?

We all know it is important to know how your company is perceived by your customers or clientele. We also know that the level of customer satisfaction is directly proportional to how your business will do in the future. But as a manager or owner the magic question is: How do I measure this

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What is Sage CRM

Watch the “What is Sage CRM?” video. Continue reading

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DRIVING REVENUE GROWTH

Customer Relationship Management (CRM) software helps businesses drive growth by fully integrating the efforts of sales, marketing, and customer service in order to create a consistent and satisfactory relationship with prospects and customers. CRM increases the effectiveness of marketing campaigns, automates the sales process, and improves the customer support experience. It also provides a concrete set of metrics to help management measure sales and marketing activity against growth targets. Continue reading

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Submit Your Sage Accpac Feature Ideas to Sage Software Using Ideascope

Submit Your Sage Accpac Feature Ideas to Sage Software Using Ideascope

Here’s a 5 minute video explaining Sage Accpac Feature Ideas Continue reading

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Buffalo Sabres Fire Up Fans With SageCRM

“The future starts now,” says the marketing slogan of the Buffalo Sabres, fi nishing one of the best seasons in the NHL team’s history. SageCRM has brought the team success off the ice–as well by bringing their database systems into the future–by integrating numerous departments. Continue reading

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Asbestway Cleans Up Their Customer-facing Processes With SageCRM

Since 1992, Asbestway Abatement Corporation has provided environmental consulting services, focusing on asbestos removal, lead paint testing, and mold abatement. High quality service earned them a reputation for excellence, so the company was able to thrive for more than twelve years using manual customer relationship management methods. Continue reading

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A BI Solution for Your Unique Needs

CRM is customizable almost to a fault. There are so many ways to implent and tailor CRM to your business, the options can be overwhelming. So what are the essential features all solutions should include? Continue reading

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What can Business Intelligence do for you?

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Implementing a customer relationship management (CRM) solution might involve considerable time and expense. However, there are many potential benefits. Continue reading

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Meet the donut challenge!

We all know it is important to know how your company is perceived by your customers or clientele. We also know that the level of customer satisfaction is directly proportional to how your business will do in the future. But as a manager or owner the magic question is: How do I measure this and what can I do about it? Continue reading

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